Do Roll Forming Machines Come with Warranties?

Yes — most new roll forming machines come with a manufacturer warranty.

Yes — most new roll forming machines come with a manufacturer warranty.

However, warranty coverage varies significantly depending on:

• Manufacturer

• Country of supply

• Machine type

• Contract terms

• Payment structure

Used machines may or may not include warranty coverage.

Understanding exactly what is covered — and what is not — is critical before purchasing.

This guide explains how roll forming machine warranties typically work.

1. Typical Warranty Duration

For new machines, standard warranty terms are:

• 12 months from installation, or

• 12–18 months from shipment, whichever comes first

Some suppliers offer:

• 24-month structural warranty

• Extended warranty packages (additional cost)

Warranty terms must be clearly defined in the purchase contract.

2. What Is Usually Covered?

Most warranties cover:

✔ Structural Frame Defects

• Weld failure

• Base cracking

• Manufacturing defects

✔ Motor & Gearbox Faults

• Manufacturing defects

• Internal failure (non-wear related)

✔ Electrical Components

• PLC defects

• Faulty drives

• Sensor malfunction (if not damaged by misuse)

✔ Hydraulic System Manufacturing Faults

• Pump defects

• Valve defects

• Control block defects

Coverage applies only if failure is due to manufacturing defect — not wear or misuse.

3. What Is Typically NOT Covered?

Warranty exclusions are very important.

Common exclusions include:

❌ Wear Parts

• Bearings

• Shear blades

• Punch dies

• Hydraulic seals

• Springs

• Belts

❌ Improper Installation

• Incorrect voltage

• Poor grounding

• Incorrect frequency

• Improper leveling

❌ Operator Misuse

• Running material beyond thickness rating

• Overloading punching system

• Running without lubrication

❌ Lack of Maintenance

If preventive maintenance is not performed, warranty claims may be denied.

4. Warranty on Used Machines

Used machines:

• Often sold as-is

• May include limited startup guarantee (30–90 days)

• Rarely include full structural warranty

Some professional resellers offer:

• Refurbishment warranty

• Limited mechanical warranty

• Inspection-backed assurance

Warranty risk is higher with used equipment.

5. Common Warranty Misunderstandings

Many buyers assume:

• All failures are covered

• Freight for replacement parts is free

• Labor is covered internationally

• Wear parts are included

In reality:

• Most warranties cover parts only

• Buyer may pay freight

• Labor often excluded

• Installation errors void warranty

Always review warranty terms carefully.

6. Warranty Claim Process

A professional warranty process typically includes:

1. Written fault report

2. Photos or video evidence

3. Diagnostic review

4. Remote troubleshooting

5. Confirmation of manufacturing defect

6. Replacement part dispatch

Clear documentation speeds resolution.

7. Electrical Warranty Considerations

Electrical systems are sensitive.

Voltage fluctuation, improper grounding, or phase imbalance can:

• Damage drives

• Burn PLC components

• Overheat motors

Electrical damage due to unstable supply is usually not covered.

Power supply must meet specification.

8. Hydraulic System Warranty

Hydraulic failures are covered if:

• Manufacturing defect

• Improper assembly

• Component defect

Not covered if:

• Oil contamination

• Lack of oil changes

• Seal wear from overuse

Maintenance records may be requested.

9. Extended Warranty Options

Some suppliers offer:

• Extended 2–3 year warranty

• Annual inspection packages

• Preventive maintenance contracts

Extended warranties are more common with premium manufacturers.

10. International Warranty Challenges

For overseas buyers, warranty can be complicated by:

• Shipping cost of replacement parts

• Customs clearance for warranty parts

• Technician travel cost

• Language barriers

• Time zone differences

This is why structured after-sales support matters.

11. How to Protect Your Warranty

To protect your coverage:

• ✔ Install machine on level foundation
• ✔ Use correct voltage & frequency
• ✔ Maintain lubrication schedule
• ✔ Keep maintenance logs
• ✔ Do not exceed material thickness rating
• ✔ Train operators properly
• ✔ Confirm compliance before energizing

Improper installation is a leading cause of denied claims.

12. Red Flags When Reviewing Warranty Terms

Be cautious if:

• Warranty is vague or undocumented

• No written terms provided

• Supplier refuses to define exclusions

• Response time not defined

• No spare parts support network

Professional suppliers provide clear documentation.

13. How Machine Matcher Protects Buyers

Machine Matcher supports buyers by:

• Reviewing warranty clauses before purchase

• Clarifying exclusions in writing

• Coordinating inspection prior to shipment

• Supporting remote troubleshooting

• Assisting in warranty communication

Warranty protection begins before the machine ships.

14. Is Warranty the Most Important Factor?

Warranty is important — but not the only factor.

More important is:

• Engineering quality

• Correct machine specification

• Supplier reputation

• After-sales responsiveness

A well-built machine with proper maintenance may never require major warranty support.

Final Expert Insight

Yes, most new roll forming machines come with warranties — typically 12 months.

However:

• Wear parts are excluded

• Installation errors can void coverage

• Electrical instability is often excluded

• International freight may not be included

Always request full written warranty terms before purchase.

A warranty is a safety net — but correct machine specification, proper installation, and preventive maintenance are what truly protect your investment.