Faccin Group Servicing, Support & Repairs: Spare Parts, Maintenance & Global Service
Faccin Group – Servicing, Support & Repairs
Overview
Faccin Group provides comprehensive after-sales servicing and technical support designed for
Heavy-duty metal forming machines
Large industrial production environments
Long-life equipment
Because Faccin machines are
High-value
Long-term investments
their support structure is focused on
Reliability
Preventative maintenance
Rapid issue resolution
After-Sales Support Structure
Faccin operates a global service network that supports customers throughout the entire machine lifecycle
Support includes
Technical assistance
Maintenance support
Spare parts supply
Machine upgrades and retrofits
Their approach is designed to
Minimize downtime
Maximize machine lifespan
Ensure consistent performance
Remote Technical Support
Faccin offers advanced remote support capabilities
Services include
Remote diagnostics via internet connection
Troubleshooting assistance
Operator guidance
Benefits
Faster issue identification
Reduced need for onsite visits
Lower service costs
Remote support is especially useful for
Electrical issues
Control system faults
Setup and calibration problems
Onsite Service & Repairs
For complex or critical issues, Faccin provides onsite service
Typical services include
Mechanical repairs
Hydraulic system troubleshooting
Electrical diagnostics
Full system inspection
Onsite support is essential for
Large machines
Heavy structural equipment
Major breakdowns
Faccin engineers focus on
Restoring full operational performance
Identifying root causes
Spare Parts Availability
Faccin provides original OEM spare parts for all its machines
Common spare parts include
Rolls and shafts
Hydraulic components
Bearings and seals
Electrical components and PLC systems
Key advantages
High-quality original parts
Compatibility with machines
Global delivery capability
Typical lead times
Stock parts: immediate to 2 weeks
Custom parts: 2–10+ weeks
Preventative Maintenance Programs
Faccin strongly promotes preventative maintenance
Service packages include
IRON
STEEL
TITANIUM
These programs provide
Scheduled inspections
Maintenance planning
Performance optimization
Benefits
Reduced downtime
Improved machine reliability
Extended equipment lifespan
Maintenance Requirements
Due to the nature of heavy machinery, regular maintenance is critical
Key areas include
Hydraulic systems
Roll alignment and wear
Drive systems
Structural components
Routine maintenance helps
Prevent major failures
Maintain accuracy
Ensure safe operation
Rebuild & Retrofit Services
Faccin offers upgrade and rebuild services for existing machines
Services include
Mechanical upgrades
Control system modernization
Automation improvements
Performance optimization
Benefits
Extend machine life
Improve efficiency
Adapt to new production requirements
Tooling & Component Support
Faccin also supports tooling and forming components
Services include
Roll refurbishment
Replacement of worn components
System upgrades
This ensures
Consistent product quality
Reduced production defects
Training & Operator Support
Faccin provides training programs for
Machine operation
Maintenance procedures
Troubleshooting techniques
Training benefits
Reduced operator error
Improved efficiency
Faster issue resolution
Training is typically included during
Installation and commissioning
Common Failure Points Addressed
Faccin support teams commonly handle issues such as
Hydraulic system failures
Roll wear and misalignment
Structural stress or deformation
Electrical and control faults
Material handling problems
Many issues arise from
Heavy usage
Incorrect maintenance
Improper setup
Support Model Advantages
Key strengths of Faccin support
Global service network
Strong spare parts availability
Advanced remote diagnostics
Preventative maintenance programs
Expertise in heavy machinery
Support Limitations
Important considerations
Spare parts for large machines may have longer lead times
Service costs can be high due to machine size and complexity
Onsite service may require scheduling depending on location
Machine Matcher Insight
From a Machine Matcher perspective, Faccin offers
Strong, reliable support for heavy-duty machinery
Key strengths
Global service capability
Long-term maintenance programs
High-quality spare parts
Rebuild and upgrade expertise
Best suited for
Heavy fabrication companies
Industrial production facilities
Long-term machine ownership
Key considerations
Higher service costs
Requires structured maintenance planning
Large machines need planned servicing schedules
Conclusion
Faccin Group provides a robust servicing, support, and repair structure designed for
Heavy industrial machinery
Long-term production use
High-performance applications
Their support goes beyond basic repairs, focusing on
Preventative maintenance
System upgrades
Lifecycle management
👉 The key takeaway
Faccin machines are built to last decades, and their support system is designed to
Maintain performance, reduce downtime, and protect long-term investment in heavy metal forming equipment